In July 2017, Taiwan faced a crisis of insufficient power supply in summer. Government and
state-owned enterprises play an important role in crisis transmission and communication.
This study exams how the major four news websites, Taiwan government, Taiwan Power
Company and Chinese Petroleum Corporation (CPC) constructed and communicated crisis of
power supply.
The study found that the state-owned enterprises emphasized short-term immediate
treatment and solve the crisis that happened, whereas government officials highlighted longterm
crisis management. These contrasting approaches might be due to the differences in the
perspectives on crisis management or the differences between the organizational positioning
and attributes. In addition to informing the public about the development of the crisis events,
the media coverage and official press release should focus on follow-up response to facilitate
crisis communication.