在食品安全事件頻傳的脈絡下，食安新聞是傳播危機資訊的重要管道。本研究以2017年發生之「毒雞蛋事件」報導為主題，透過將受訪樣本隨機分組，填寫問卷後進行組間比較，以探討食安新聞中「可靠消息來源」及「危機因應措施」兩主要資訊，對閱聽眾感知到的新聞可信度、理解度及是否採取行動等面向之影響。研究發現，食安報導若引用可靠消息來源，或含有危機因應措施等資訊時，都將提升閱聽眾對該食安新聞的可信度，然而，卻不會顯著地影響對報導之理解度。此外，閱聽眾在接收資訊完整的食安新聞後，其對報導之可信度與理解度會進一步促使其採取危機的因應措施，如與他人討論危機，並自發性地收集更多相關新聞資訊以規避危機的再發生。 

Food safety news is important when communicating crisis information. Based on the "Poison Egg Incident" in 2017, this study explores the impact of food safety news with the two main elements, “reliable news sources” and “crisis response advice”, on readers’ news credibility, news understanding, and crisis-responded behaviors, through questionnaire. This study finds that news with either reliable news sources or crisis response advice will enhance the news credibility of readers. However, it may not significantly affect the public’s news understanding. Moreover, when giving food safety news with full-information, the perception of news credibility and understanding will increase individuals’ crisis response behaviors and take further actions.