2006年年會論文 -不同任務的小團體在訊息結構的差異比較
篇名
不同任務的小團體在訊息結構的差異比較
The comparison of the difference in information structure among small groups with different tasks
作者
周佳岑
中文摘要
過去小團體溝通行為之相關研究多著重於「行為層面」的探討,多偏向觀察個人特質、職位身份、角色互動等因素對小團體溝通行為之影響,而較少從「資料、資訊層面」進行比較分析,亦即從小團體溝通過程所產製與獲致之「資料內容、資訊結構、命題分類」等面向,進行小團體溝通行為之探索。
因此,本研究主要即在探討小團體之溝通行為,是否會因任務類型(腦力激盪vs團體決策)之差異,而展現出不同的「訊息結構」以及為何會呈現不同之「訊息結構」。
本研究透過小團體實驗觀察法及非參與觀察法進行研究,在控制「參與人員知識背景、實驗環境與討論時間」等因素下,針對同一批實驗對象在執行不同任務時,進行團體溝通時訊息結構互動之過程的觀察研究。
本研究發現,不同之任務類型,確實呈現不同之「訊息結構」,「腦力激盪」團體的溝通過程中呈現出較豐富、發散且循環之命題類型,而執行「團體決策」任務的團體溝通行為中,則呈現出較多「單一、循環、膠著」之命題的走向。此相關發現不僅有助於小團體溝通行為研究之深化,亦可應用於系統化提升團體創意之的研究工作。
英文摘要
The relative research on small group communication were mostly focus on behavior level which is mainly about the observation on how personal quality, social status, and character interplay affect the small group communication, and hardly any comparative analysis has taken place on the factors such as data and information level. That is to say, the research on the level of data content, data structure and proposition that produced and resulted from the process of small group communication is not so common so far.
Therefore, this study focusing on whether the small group communication shows different information structure due to various types of task (i.e. Brainstorming vs group decision making), and the reason why different information structures appear.
This study is based on the method of small group experimental observation, and non-participant observation. By putting the factors of "knowledge background of participant, experiment environment and discussion time" under control, the observation will aim at the interaction process of group communication when the same experiment participates in different tasks.
This study shows that different types of task do result in different information structure. When doing brainstorming, the group communication process has developed a more abundant, diverge and revolving proposition, while the group communication process of doing group decision making shows a rather single, revolving and constrained proposition. This study will not only be useful for the further study on small group communication, but also help to systemize the research on promoting collective idea.
中文關鍵詞
小團體傳播,任務團體,訊息結構,腦力激盪,團體決策
英文關鍵詞
small group communication, task group, information structure, brain storming, group decision making
發表日期
2006.07.12
授權狀況
已授權
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